Yes, we take your privacy seriously. We adhere to PHIPA and PIPEDA legislation and leverage military-grade encryption to protect your information within all of our systems. For more details, reach out to firstname.lastname@example.org.
We do not offer refunds on Test and Collection Kits once shipped. Please contact our customer experience team in the event of a device malfunction or delayed/missing shipments at 1-888-966-6531.