INSTRUCTIONS
covid-19
PCR Home Collection Kit
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HOME COLLECTION KITS
Step-by-step Instructions

Watch the instructional video below to prepare for your telehealth session:


Audio is available in English, French, Spanish, Cantonese, Mandarin, Arabic, Portuguese, Hebrew, Russian, Hindi, Punjabi and Urdu.


Subtitles are available in English, French, Spanish, Chinese (Traditional), Chinese (Simplified), Arabic, Portuguese, Hebrew and Russian. Select by clicking the "CC" button on the bottom right of the player.

Introduction

The following video will explain the process of completing your at-home collection kit from Switch Health. 

What you will need

In order to complete the test, you will need the following: 

  • Access to reliable Internet 

  • A computer, smartphone or tablet with a camera

  • Hand sanitizer or an area close by for hand washing and facial tissues 

  • Please ensure you have a designated workspace that is positioned in front of a computer, smartphone or tablet

  • You will need to have access to the collection kit contents while being visible on camera with a Switch Health nurse


Introduction

The following video will explain the process of completing your at-home collection kit from Switch Health. 

What you will need

In order to complete the test, you will need the following: 

  • Access to reliable Internet 

  • A computer, smartphone or tablet with a camera

  • Hand sanitizer or an area close by for hand washing and facial tissues 

  • Please ensure you have a designated workspace that is positioned in front of a computer, smartphone or tablet

  • You will need to have access to the collection kit contents while being visible on camera with a Switch Health nurse


INSTRUCTION MANUAL
Need a copy of the manual?
This instruction manual is provided in English and French inside the kit. If you have misplaced the manual, or you want it in another language, download a copy here.
The document is available in English, French, Spanish, Cantonese, Mandarin, Arabic, Portuguese, Hebrew, Russian, Hindi, Punjabi and Urdu.
SUPPORT
Questions? We’ve got answers.
Visit our Support Centre for more. Connect with us by phone, email, or live chat.
Is this Health Canada authorized?

Yes. All of our COVID-19 kits are Health Canada authorized.

What are ASMO’s telehealth hours of operation?

ASMO telehealth is open daily 24/7.

When will I receive my results?

Your Result Record for the RT-PCR Collection Kit will be available within 48 hours after your returned specimen is received by the lab. Your Result Record for the RT-LAMP or Rapid Antigen Test Kit will be available within 30 minutes of uploading your result reading into ASMO.

Can my dependents be tested in the same session?

Yes. Dependents can be tested in the same session if they were selected prior to entering the wait room. We cannot test unannounced patients, even if they are dependents.