- Where do you send my specimens?
- I received a negative test, can I leave quarantine early?
- My result is positive, what do I do?
- How can I access my results?
- How do I receive my results?
- Do I need to complete both a Day 1 and Day 8 COVID-19 test?
- What is a recommended appointment time?
- ArriveCAN is telling me to take my COVID-19 test on a different day than what I was told by the border officer when I arrived. What should I do?
- Will I be guaranteed to be seen during my recommended appointment time?
For general inquiries, who should I contact?
For general inquiries, please email firstname.lastname@example.org
For media inquiries, please email email@example.com
For results inquiries, please email firstname.lastname@example.org
For questions on home kits, please email email@example.com
For any other questions or concerns, please call us at 647-977-1030.
Staff are available to speak 24/7.