Support Centre

How are COVID-19 tests administered?

Depending on where you are being tested, Switch Health offers both bilateral anterior swabs and nasopharyngeal swabs to our patients. For travellers, some countries require a nasopharyngeal swab for entry.

The bilateral anterior swab goes 1-1.5 cm into the nasal cavity. The nurse swirls the swab for 15 seconds and then performs same activity on the second nasal cavity.

The nasopharyngeal swab goes 5-7.5cm into on nasal cavity, swirling for 8 seconds.

All public health testing uses nasopharyngeal swabbing.

For general inquiries, who should I contact?

For general inquiries, please email contact@switchhealth.ca

For media inquiries, please email media@switchhealth.ca

For results inquiries, please email results@switchhealth.ca

For questions on home kits, please email homekits@switchhealth.ca

For any other questions or concerns, please call us at 647-977-1030.

Staff are available to speak 24/7.