Support Centre

Are my test results confidential?

Yes. Patient privacy is of the utmost importance to Switch Health. We are pleased to provide accessible, fast and private test results through our PHIPA compliant portal, ASMO. All patient information and test results are strictly confidential. In the case of a positive test result, Public Health will be notified for contact tracing and reporting purposes.

For general inquiries, who should I contact?

For general inquiries, please email contact@switchhealth.ca

For media inquiries, please email media@switchhealth.ca

For results inquiries, please email results@switchhealth.ca

For questions on home kits, please email homekits@switchhealth.ca

For any other questions or concerns, please call us at 647-977-1030.

Staff are available to speak 24/7.