Support Centre

Do I need to complete both a Day 1 and Day 8 COVID-19 test?

Yes, as of April 23, 2021 at 8:00 a.m. ET all international travellers (unless exempt) are required to complete both a Day 1 and Day 8 COVID-19 test.

If your arrival was prior to April 23, 2021 at 8:00 a.m. ET, you are required to complete both a Day 1 and Day 10 COVID-19 test.

This is a Government of Canada mandate and Switch Health does not have the ability to reschedule your test from Day 10 to Day 8. For additional information, please visit travel.gc.ca/travel-covid/travel-restrictions


For general inquiries, who should I contact?

For general inquiries, please email contact@switchhealth.ca

For media inquiries, please email media@switchhealth.ca

For results inquiries, please email results@switchhealth.ca

For questions on home kits, please email homekits@switchhealth.ca

For any other questions or concerns, please call us at 647-977-1030.

Staff are available to speak 24/7.