Support Centre

When are you open?

Our phone lines are open 24/7. You can reach us at (647) 977-1030 or toll-free 1 (888) 966-6531.

Our live chat is available from Monday to Friday 9am to 6pm EST.

Clinic hours of operation are different based on location. Please follow booking steps to see hours of operation for your clinic here.

For general inquiries, who should I contact?

For general inquiries, please email

For media inquiries, please email

For results inquiries, please email

For questions on home kits, please email

For any other questions or concerns, please call us at 647-977-1030.

Staff are available to speak 24/7.