Support Centre

Is my information secure?

Yes. Patient privacy is of the utmost importance to Switch Health. We are pleased to provide accessible, fast and private test results through our PHIPA compliant portal, ASMO. All patient information and test results are strictly confidential. In the case of a positive test result, Public Health will be notified for contact tracing and reporting purposes.

For general inquiries, who should I contact?

For general inquiries, please email

For media inquiries, please email

For results inquiries, please email

For questions on home kits, please email

For any other questions or concerns, please call us at 647-977-1030.

Staff are available to speak 24/7.