Support Centre

Do I need to prepare for COVID-19 test?

Please wear a mask at all times and bring Photo ID and your Health Card, if available.

If you require testing for travel, please come prepared with information from your airline or destination country. Switch Health staff are not responsible for knowing the requirements of your airline or destination country.

For general inquiries, who should I contact?

For general inquiries, please email

For media inquiries, please email

For results inquiries, please email

For questions on home kits, please email

For any other questions or concerns, please call us at 647-977-1030.

Staff are available to speak 24/7.