Healthcare, Delivered.

Take control of your health with our at-home test kit soltuions

WHAT WE DO

Care that's doctor-backed and human-approved.

Leveraging technology to deliver secure, compliant, frustration-free healthcare experiences no matter what.

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WHAT WE DO

Established methods, new technologies

Backed by science and authorized by Health Canada. Get accurate results from anywhere.

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WHAT WE DO

Health in your hands

Included with all of our self-collection test kits, the Switch Health secure patient portal makes it easy to get results, track your health and gain valuable insights and recommendations.

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THE PROCESS

How it works

Step 1

Get started

Answer a few questions to get started — it’s free and completely confidential.

Step 2

Get tested

Whether you’re on the road or at home, our guided instructions help make self-collection as simple and easy as possible.

Step 3

Get results

Results delivered fast and securely. Access your test status and history in just a few taps.

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the switch health portal

Switch Health is (y)our privacy-first patient portal

Everything is encrypted, PHIPA-compliant, and rigourously guarded.

Everything in one place

Say goodbye to tracking down paperwork from the doctor’s office. With the Switch Health Portal, your health records are at your fingertips

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THE NUMBERS

We’re changing the face of healthcare

...and we’re just getting started.

3m

Tests completed

2m

People helped

99.98%

ASMO platform uptime

BEST SELLERS

Sexual health

PARTNERSHIPS

We partner with the best to bring you the best in enabling access, affordability, and accuracy.

Questions? We’ve got answers.

Where are your employees located?

All Switch Health employees are based in Canada. We offer great support to our diverse Canadian population in over 25 different languages.

What is your privacy policy?

Please follow this link for our privacy policy.

How can I get a copy of the receipt for my test?

Once your test kit has been paid for in full, you will receive a receipt on your registered email. If you do not receive a receipt, please email us at contact@switchhealth.ca.

When are you open?

Our phone lines are open MON-SUN 10AM - 6PM EST. You can reach us toll-free at 1 (888) 966-6531

Are my test results confidential?

Yes. Patient privacy is of the utmost importance to Switch Health. We are pleased to provide accessible, fast and private test results through our PHIPA compliant portal. All patient information and test results are strictly confidential. In the case of a positive test result, Public Health will be notified for contact tracing and reporting purposes.

What is your refund policy?

Refund policy for kits

We do not offer refunds on Test and Collection Kits once shipped. Please contact our customer experience team in the event of a device malfunction or delayed/missing shipments at 1-888-966-6531.

What are the payment options available?

We accept all major credit cards.