OUR TESTS
Enabling care from anywhere
THE PROCESS
How it works
the switch health portal
Switch Health is (y)our privacy-first patient portal
Everything is encrypted, PHIPA-compliant, and rigourously guarded.
THE NUMBERS
We’re changing the face of healthcare
...and we’re just getting started.
3m
Tests completed
2m
People helped
99.98%
ASMO platform uptime
BEST SELLERS
PARTNERSHIPS
We partner with the best to bring you the best in enabling access, affordability, and accuracy.
Questions? We’ve got answers.
All Switch Health employees are based in Canada. We offer great support to our diverse Canadian population in over 25 different languages.
Please follow this link for our privacy policy.
Once your test kit has been paid for in full, you will receive a receipt on your registered email. If you do not receive a receipt, please email us at contact@switchhealth.ca.
Our phone lines are open MON-SUN 10AM - 6PM EST. You can reach us toll-free at 1 (888) 966-6531
Yes. Patient privacy is of the utmost importance to Switch Health. We are pleased to provide accessible, fast and private test results through our PHIPA compliant portal. All patient information and test results are strictly confidential. In the case of a positive test result, Public Health will be notified for contact tracing and reporting purposes.
Refund policy for kits
We do not offer refunds on Test and Collection Kits once shipped. Please contact our customer experience team in the event of a device malfunction or delayed/missing shipments at 1-888-966-6531.
We accept all major credit cards.